For reservations requiring advance payment, the following payment schedule may apply:

• 25% Advance at Booking Confirmation: 25% of the estimated total booking value shall be payable at the time of booking confirmation.
• 50% Advance – 20 Days Before Arrival: A further 50% of the estimated total booking value shall be payable 20 days prior to the scheduled check-in date.
• 25% Advance – 7 Days Before Arrival: The remaining 25% of the estimated total booking value shall be payable 7 days prior to the scheduled check-in date.

Accordingly, 100% of the estimated room booking value shall be payable before the scheduled check-in date for bookings to which this payment schedule applies.

For shorter or last-minute reservations, the hotel may require full payment at the time of booking or before check-in.

Any charges incurred in addition to the confirmed room booking, including but not limited to: Food and beverages, Laundry, Additional nights, Extra-person charges, Additional services, Any other incidental expenses shall be charged separately.

All outstanding additional charges shall be settled immediately at or before check-out.

Cancellation of a confirmed reservation shall be subject to the applicable cancellation terms communicated at the time of booking.

For bookings to which the advance-payment schedule above applies, if the reservation is cancelled after confirmation, the guest, organization, company, or individual responsible for the booking may be liable for 100% retention of the room revenue committed at the time of booking confirmation, subject to the specific booking terms and applicable law.

Any non-refundable charges, special arrangements, or expenses incurred by the hotel specifically for the reservation may also be retained or charged as applicable.

For reservations made through online travel agencies or other booking platforms, the cancellation and refund conditions applicable to that booking channel shall also apply.

If a guest fails to arrive on the scheduled check-in date without prior cancellation or communication, the reservation may be treated as a no-show.

The hotel reserves the right to apply the applicable no-show or retention charges specified in the booking confirmation.

Any request to change or amend a confirmed check-in date, check-out date, or duration of stay shall be subject to room availability and approval by the hotel.

A change in the confirmed dates may result in revised room rates or additional charges.

Where an amendment materially changes the original reservation, the hotel reserves the right to treat the amendment as a cancellation of the original reservation and apply the applicable cancellation or retention charges.

Visitors are permitted subject to hotel policy and applicable occupancy and safety requirements.

The registered guest shall be responsible for the conduct of any visitor invited to the hotel or guest room.

The hotel may require visitors to register at reception and provide valid identification where applicable.

Requests for room changes shall be considered subject to availability.

The hotel reserves the right to relocate a guest to another room of similar standard where reasonably necessary due to maintenance, operational requirements, safety concerns, or other unforeseen circumstances.

Guests shall be responsible for any loss, damage, breakage, or excessive soiling of hotel property caused by the guest or persons staying in or visiting the guest's room.

The hotel reserves the right to recover reasonable repair, replacement, cleaning, or restoration costs from the guest.

Guests are responsible for their personal belongings and valuables during their stay.

Guests are advised to use designated hotel safety facilities, where available, and avoid leaving valuable items unattended.

The hotel shall not be responsible for loss or damage to personal belongings except to the extent required under applicable law.

Smoking is permitted only in designated areas, where provided.

Smoking inside non-smoking rooms or prohibited areas may result in applicable cleaning, restoration, or other charges.

Guests are requested to maintain reasonable noise levels and respect the comfort, privacy, and peaceful stay of other guests.

Loud music, parties, disruptive behaviour, harassment, violence, or any activity that causes significant disturbance to other guests or hotel operations is not permitted.

Unlawful activities and the possession or use of prohibited or dangerous items on hotel premises are not permitted.

Guests must comply with all applicable laws and hotel safety and security requirements.

Children are welcome subject to the hotel's room occupancy policies.

Extra beds, additional bedding, or other facilities are subject to availability and may incur additional charges.

Guests are responsible for the supervision and safety of children during their stay.

Parking facilities are subject to availability.

Guests are responsible for their vehicles and personal belongings kept inside vehicles. The hotel shall not be responsible for loss or damage except where required by applicable law.

Wi-Fi and other hotel facilities are provided subject to availability.

The hotel shall not be responsible for temporary interruption caused by technical issues, maintenance, service-provider problems, or circumstances beyond the hotel's reasonable control.

Guests are required to comply with all hotel safety and emergency procedures.

Emergency exits, stairways, fire safety equipment, and designated safety areas must remain unobstructed at all times.

Guests must not interfere with fire alarms, safety equipment, security systems, or other hotel safety facilities.

Bethel Residency reserves the right to refuse accommodation or terminate a guest's stay where reasonably necessary due to: Violation of applicable law; Serious breach of hotel terms and conditions; Threatening, abusive, or violent behavior; Significant disturbance to other guests; Damage to hotel property; Safety or security concerns; or Failure to settle outstanding charges.

Any outstanding amounts or applicable charges shall remain payable.

Guest information shall be collected and handled in accordance with the hotel's Privacy Policy and applicable laws.

Guests may contact the hotel for information regarding the collection and use of their personal information.

By making a reservation, paying the applicable advance, completing check-in, or staying at Bethel Residency, the guest confirms that they have read, understood, and agreed to these Terms & Conditions.

The hotel reserves the right to amend these Terms & Conditions from time to time. The applicable terms shall be those in effect at the time of the guest's reservation or stay.